Produces adequate volume of work efficiently in a specific time.
Associate demonstratesexcellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or equivalent and/or one year related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Must speak proficient English.
The work environment normally entails the following:
Indoor work environment
Minimal to moderate noise levels consistent with hotel environment
Top of Form
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Reach with hands and arms more than 2/3 of the time
Lift up to 50 pounds.
Push / pull up to 50 pounds.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.