Servicer I - Paid Off Loans


: $93,820.00 - $174,440.00 /year *

Employment Type

: Full-Time


: Financial Services - Banking/Investment/Finance

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Job Descriptions:

Job Summary: The Paid Off Loan position is primarily responsible for receiving payoff requests, processing loan payoffs, preparation of the documentation for recording of the mortgage and sending final documents to the customer.


  • Receive and process loan payoff requests through Core sytem

  • Loan Payoff system and document processing

  • Prepare Release Requests and documentation adhering to the procedure

  • Maintain new and existing loan files

  • Loan payment processing

  • Perform Core System update

  • Address and resolve internal and external customer inquiries in a courteous, accurate and expeditious manner

  • Maintain Contact Management events

  • Image documents and loan files

  • Perform additional duties as requested, needed or assigned

Required Experience:

  • Ability to communicate with customers, attorneys and staff in a clear and professional manner

  • Ability to embrace and adapt to departmental and global changes

  • Ability to work in a fast pace environment with strong attention to detail and accuracy

  • Proficient in Microsoft Office

  • Ability to adhere to Needham Banks Core Values

  • High School Diploma

  • 0-2+ years of working in a loan servicing post-close environment

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

Keyword: Servicing, Loans, Banking, Payoff

From: Needham Bank

Associated topics: collections officer, credit, document, financial record, loan clerk, loan collections officer, mortgage, mortgage processor, process, verification * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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